Legislation would give California Department of Technology authority to centralize and modernize IT service offerings
Sacramento, CA—Assemblymember David Chiu (D-San Francisco) announced today he introduced a bill to reform information technology (IT) infrastructure in California state government. Assembly Bill 1323 would give the California Department of Technology (CDT) authority to proactively modernize and centralize IT offerings across state departments and agencies.
“Despite being the capitol of innovation, our State of California has wrestled with IT challenges for decades,” said Assemblymember Chiu. “When government websites and online systems don’t work, they have very real impacts on our residents. This bill begins the process of reforming and unraveling the complicated web of antiquated and duplicative technology systems across state agencies.”
Despite being home to some of the largest technology companies in the world, California government IT infrastructure has been notoriously behind the times. Over the years, upgrades and modernization projects -- including DMV modernization, FI$CAL, BreEZe, and most recently EDD -- have seen significant delays, cost overruns, and technological glitches.
A major driver of these challenges has been the disjointed, duplicative nature of IT service offerings across state departments. Currently, there are over 300 websites managed by 150 state departments. Furthermore, there are 79 case management systems across 22 departments, 45 reporting systems across 15 departments, 27 licensing systems across 23 departments, 23 claims management systems across 7 departments, and 20 content management systems across 10 departments.
The decentralized nature of IT procurement and management has led to many confusing and stressful user experiences for Californians trying to navigate government services. Combined with the fact that CDT has no statutory authority to proactively intervene when IT problems arise, the web of disjointed IT service offerings has been nearly impossible to manage or reform.
AB 1323 aims to centralize and streamline IT infrastructure by giving CDT statutory power to identify and prioritize legacy IT systems across agencies in need of stabilization and modernization. The bill directs CDT to create and implement a centralization plan that identifies opportunities to centralize IT offerings across departments. AB 1323 also requires CDT, the Department of Finance (DOF), the Government Operations Agency (GovOps), and other relevant state entities to work with the legislature and the Legislative Analyst’s Office (LAO) to evaluate potential options to modernize the IT procurement process.
AB 1323 will be heard in the Assembly Privacy and Consumer Protection Committee today.